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Error Message: A user or group with the same name exists alreadySymptom:
When you add user/group in SourceAnywhere Server Manager, the following dialog box may prompt:
The existing user/group is inactive and the List only active users option in the SourceAnywhere Server Manager SourceAnywhere |Users page is checked, so the inactive user/group name is not displayed in the user list.
Please uncheck the List only active users option, and then check if the user/group name you are trying to add has been added before.