So, a user of either SCM or Issue Tracking type can access issue tracking web client to submit, view or edit issues.
To add a user for the web client, please follow the steps below:
1. Add user licenses
1.1 Make sure you have enough user licenses available. You can log into the hosted web portal to view the number of maximum active users.
In the left panel, go to SCM Anywhere Hosted | Manage Number of Users or Space Size.
1.2 To increase/decrease the number of monthly or yearly users, click the "manage" link.

1.3 Choose the user type, input the number, and click Submit.

2. Add user names
In SCM Anywhere Hosted Windows Client, go to menu Admin | Admin Explorer. In the left panel, choose "Users", and you can add/delete/edit user names here.

3. Log in to issue tracking web client
Go to the web client and use the username/password specified in Step 2 for login.
