Normally Dynamic Web TWAIN can load images in formats BMP, JPEG, PNG, PDF, TIFF with no problem even if they are not generated by Dynamic Web TWAIN. But sometimes you may come across an image not generated by Dynamic Web TWAIN which can't be loaded in the control. To solve this, you can:
1. Convert the image using the Image Tool provided by Dynamsoft Support. To get the Tool, you can contact us at Livehelp.
2. Convert the image using Microsoft .Net Image API, save it to bytes, BMP, or JPEG etc. and then load it using method LoadImageFromBytes or LoadImage .
3. Send a sample image to us so that our R&D team can work out an internal version of Dynamic Web TWAIN which supports this type of images. (Please NOTE that it will take some time for our team to work on the image and we don't guarantee your image can be supported).
