1. We provide at least 20 hours Live Help per weekday. Live Help is an online chat service for our customers to interact with our support professional in real time.

Please click here to contact us via Live Help.

2. You can email our support team. Our email address for TWAIN family products is twainsupport@dynamsoft.com.

3. You can schedule GoToMeeting with our support team. With GoToMeeting, you can share your desktop to our support team, which can help us solve the problem you are experiencing in real time.