Error message: Failed to update cache file. Please try again later
Symptoms You may get the error when you use a SourceAnywhere for VSS Client to perform Get, Check Out etc. Cause The folder which stores the cache files of SourceAnywhere for VSS doesn't exist. Resolution 1. Please run the GUI client of SourceAnywhere for VSS once and try again. The cache folde ...
Error message: Error opening database <path to srcsafe.ini>
Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause The current log on user of SourceAnywhere for VSS service may not have read/write permission of the Visual SourceSafe (VSS) directory. The path to srcsafe.ini is incorrect. Resolution Troubleshooting ...
Error message: Error connecting to <IP>: <PORT>
Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause You haven't started the SourceAnywhere for VSS Service. Network is unavailable. You are connecting to a wrong server IP. Firewall blocks the SoruceAnywhere for VSS port/service. Resolution Ple ...
Error Message: Unable to map local file <file path> to source control server project path.
Symptom: When you try adding a file to source control in Microsoft Visual C++, you may receive the following error message: Unable to map local file <file path> to source control server project path. Cause: When you add file A to source control, SourceAnywhere for VSS gets the file serve ...
Why the Start Service and Stop Service buttons are grayed out?
Symptoms When you open SourceAnywhere for VSS Server Manager on Windows Vista/7/2008/SBS, you may find the Start Service and Stop Service buttons are grayed out. Also, if you try to make any changes in Server Manager and close it, you may find your changes are lost. Cause You don't have prope ...
Error Message: Some of the files or folders in your project have names incompatible with the current system ANSI codepage.
Symptom: When you attempt to add a files/project to source control through Visual Studio, you may get the following error message: Cause: The files/folders in your project have names incompatible with the current system ANSI codepage. Resolution: Please follow the steps below to solve the probl ...
Error Message: Error connecting to <proxy type> proxy server <IP>:<port>
Symptoms When you try to connect to SourceAnywhere for VSS Server, you may get the following error message: Error connecting to <proxy type> proxy server <IP>:<port> Cause 1. Network is unavailable. 2. The proxy server info is wrong. 3. Firewall blocks the connection/port. Res ...
Error message: Version not found.
Symptoms When you get or check out an item in SourceAnywhere for VSS, you may get the error: Version not found. Cause The possible cause is that the Visual SourceSafe (VSS) database is corrupted. Resolution Run the VSS Analyze tool to check the integrity of the Visual SourceSafe (VSS) DB. Pl ...
Error message: CreateInstance() of a VSS Database failed.
Symptoms When you try to start SourceAnywhere for VSS service, you may get the following error in log file: SAWV Service System Checking Failed CreateInstance() of a VSS Database failed. The Visual SourceSafe Automation interface may not be ready. You may need to install a copy of Visual ...
Why do we get "The binary files differ" message when comparing text files?
Symptoms You may get the following message box when comparing two text files: Cause The files that you are trying to compare are specified as binary in Visual SourceSafe (VSS). Resolution You can change the file type to be non-binary by right-clicking the file->Properties->General tab in ...
Error message: The serial number is not for this version of Dynamsoft SourceAnywhere for VSS
Symptoms You may get the following error when you try to add a serial number in SourceAnywhere for VSS Server Manager. Cause The serial number is not compatible with the SourceAnywhere for VSS Server. Resolution Please check the edition of SourceAnywhere for VSS you are using and make sure th ...
Error message: Socket is closed by Server. Error creating local temp file
Symptoms You may get the error when you try to check in or add files. Cause The problem occurs when SourceAnywhere for VSS server does not have read/write permission of the temp folder. Resolution For information about how to make sure SourceAnywhere for VSS server has enough permission of th ...
Error message: File does not exist
Symptoms You may get the error when you try to get or view a file. Cause The possible cause is that the Visual SourceSafe (VSS) database is corrupted. Resolution Run the Analyze tool to check the integrity of the Visual SourceSafe (VSS) DB. Please make sure to backup the Visual SourceSafe (VSS) ...
Error message: The user '<username>' is not configured in the Server
Symptoms You may get the error when you try to log in. Cause The user does not exist in SourceAnywhere for VSS. The user is inactive. The SourceAnywhere for VSS service is not restarted after adding the user. Resolution Please verify the following things: The user has been added in Source ...
Error message: Wrong username or password
Symptoms You may get the error when you try to log in. Cause The username or password is incorrect. The user does not exist in Visual SourceSafe (VSS). You select a wrong database. Resolution Please verify the following things: Verify the username and password are correct. Verify the use ...
Error message: File <path to srcsafe.ini>not found
Symptoms You may get the error when you try to log in. Cause The possible cause is that the Visual SourceSafe (VSS) database is corrupted. Resolution Run the Analyze tool to check the integrity of the Visual SourceSafe (VSS) DB. Please make sure to backup the Visual SourceSafe (VSS) database be ...
Error message: The client is not compatible with the server
Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause There are two possible reasons: The versions of SourceAnywhere for VSS Server and Client are incompatible. The editions of SourceAnywhere for VSS Server and Client are different. SourceAnywhere for ...
Error message: The SourceSafe database <path to srcsafe.ini> does not exist. Please select another database.
To troubleshoot this issue, please refer to the following article Error message: Error opening database <path to srcsafe.ini>