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Category » Connection/Login Problemsrss button

There were 18 articles found in this category:

  1. questionError message: Error connecting to <IP>: <PORT>
    Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause You haven't started the SourceAnywhere for VSS Service. Network is unavailable. You are connecting to a wrong server IP. Firewall blocks the SoruceAnywhere for VSS port/service. Resolution Ple ...
  2. questionError message: Error opening database <path to srcsafe.ini>
    Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause The current log on user of SourceAnywhere for VSS service may not have read/write permission of the Visual SourceSafe (VSS) directory. The path to srcsafe.ini is incorrect. Resolution Troubleshooting ...
  3. questionHow to configure SourceAnywhere for VSS to access a VSS database on another machine?
    The path to VSS database can be configured through the Databases tab of SourceAnywhere for VSS Server Manager, as seen in the following figure: If the VSS database is located on a different machine from the one hosting SourceAnywhere for server, the path to srcsafe.ini should be a UNC pathname ...
  4. questionHow to use the SSL port to connect to the server?
    To use the SSL port to connect to SourceAnywhere for VSS Server, please follow the steps below: 1. Check "Use SSL Port" option in Server Manager->General Settings and specify a SSL port. The default one is 8879. See: http://www.dynamsoft.com/help/SAW/SM_General%20Settings.htm 2. Generate an ...
  5. questionError Message: Error connecting to <proxy type> proxy server <IP>:<port>
    Symptoms When you try to connect to SourceAnywhere for VSS Server, you may get the following error message: Error connecting to <proxy type> proxy server <IP>:<port> Cause 1. Network is unavailable. 2. The proxy server info is wrong. 3. Firewall blocks the connection/port. Res ...
  6. questionDo I have to install SourceAnywhere for VSS Server? Can I use SourceAnywhere for VSS to connect to VSS Server directly?
    You need to install SourceAnywhere for VSS Server for SourceAnywhere for VSS Client to talk to VSS databases. The client/server architecture eliminates the need to expose the file system of VSS database to remote users and enhance the security. It's recommended that you install SourceAnyhwere f ...
  7. questionCan SourceAnywhere for VSS connect to a VSS database through VPN?
    Yes. Dynamsoft SourceAnywhere for VSS is a client/server application. It consists of a Server, Cache Server (optional) and several types of Client. They communicate over any standard TCP/IP connection. The architecture of Dynamsoft SourceAnywhere for VSS is illustrated as below:
  8. questionCan SourceAnywhere for VSS connect to a VSS database without VPN?
    Yes. Dynamsoft SourceAnywhere for VSS is a client/server application. It consists of a Server, Cache Server (optional) and several types of Client. They communicate over any standard TCP/IP connection. The architecture of Dynamsoft SourceAnywhere for VSS is illustrated as below:
  9. questionError message: The serial number is not for this version of Dynamsoft SourceAnywhere for VSS
    Symptoms You may get the following error when you try to add a serial number in SourceAnywhere for VSS Server Manager. Cause The serial number is not compatible with the SourceAnywhere for VSS Server. Resolution Please check the edition of SourceAnywhere for VSS you are using and make sure th ...
  10. questionCan SourceAnywhere for VSS connect to VSS Server using Hamachi?
    Yes. SourceAnywhere for VSS uses TCP/IP as the communication link between SourceAnywhere for VSS Server, Cache Server and Client.
  11. questionError message: The user '<username>' is not configured in the Server
    Symptoms You may get the error when you try to log in. Cause The user does not exist in SourceAnywhere for VSS. The user is inactive. The SourceAnywhere for VSS service is not restarted after adding the user. Resolution Please verify the following things: The user has been added in Source ...
  12. questionError message: Wrong username or password
    Symptoms You may get the error when you try to log in. Cause The username or password is incorrect. The user does not exist in Visual SourceSafe (VSS). You select a wrong database. Resolution Please verify the following things: Verify the username and password are correct. Verify the use ...
  13. questionError message: File <path to srcsafe.ini>not found
    Symptoms You may get the error when you try to log in. Cause The possible cause is that the Visual SourceSafe (VSS) database is corrupted. Resolution Run the Analyze tool to check the integrity of the Visual SourceSafe (VSS) DB. Please make sure to backup the Visual SourceSafe (VSS) database be ...
  14. questionError message: The client is not compatible with the server
    Symptoms You may get the error when you try to connect to SourceAnywhere for VSS Server. Cause There are two possible reasons: The versions of SourceAnywhere for VSS Server and Client are incompatible. The editions of SourceAnywhere for VSS Server and Client are different. SourceAnywhere for ...
  15. questionHow to make SourceAnywhere for VSS work with NAT?
    To make SourceAnywhere for VSS work with NAT server, please: Configure the NAT server to map the public IP/port to SourceAnywhere for VSS server IP/port. Set the default gateway of SourceAnywhere for VSS Server to the internal IP of your NAT server. On SourceAnywhere for VSS Client, use the ...
  16. questionError message: The SourceSafe database <path to srcsafe.ini> does not exist. Please select another database.
    To troubleshoot this issue, please refer to the following article Error message: Error opening database <path to srcsafe.ini>
  17. questionCan I use my network logon name to automatically log in SourceAnywhere for VSS without a password?
    No. Even if the "Use Network Name For Automatic User Log In" option is enabled in Visual SourceSafe (VSS), you still need to use the Visual SourceSafe username and password to log in SourceAnywhere for VSS.
  18. questionWhich proxy types does SourceAnywhere for VSS support?
    SourceAnywhere for VSS supports all the proxy types, including SOCKS4, SOCKS5 and HTTP proxy.