Knowledge Base

Category » Server Management

There were 6 articles found in this category:

1. How to add/reduce users in SourceAnywhere Hosted?
   To add users in SourceAnywhere Hosted, please follow the steps below: 1. Open https://www.dynamsoft.com/Secure/SAWhosted_Signin.aspx, and log in. 2. In the left menu bar, click Account Management: 3. Change the number of users (Monthly/Yearly) on your account by clicking Add/Reduce: 4. After ...
2. Error message: Your database has been locked. Please contact your system administrator.
   Symptom: When you perform operations on items, you may receive the following error message: Your database has been locked. Please contact your system administrator. Cause: The cause of this problem is that your database has been locked. Encrypted databases will be locked if the hosted server i ...
3. Why SourceAnywhere Hosted treats my text files as binary?
   Symptoms You may get the following message when you try to diff two text files. Cause The types of the files you try to diff are not in the Mergeable File Types in SourceAnywhere Hosted Server Manager. Resolution You can add the file types as mergeable file types in SourceAnywhere Hosted Ser ...
4. How to manage SourceAnywhere Hosted repositories?
   You can manage repositories through SourceAnywhere Hosted Server Manager by logging in as Admin. For more information on how to manage repositories, please click here. If you have not installed SourceAnywhere Hosted Server Manager, you can download it here.
5. Does Admin count as one of the users?
   Yes, Admin is counted as one user. However, if you don't want to use admin, you can assign any users to take over the administrative rights, and then deactivate Admin. For more info, please click here. For more information on how to manage users, please click here. If you have not installed S ...
6. How to delete the Admin user who is the only user in Administrators Group?
   In SourceAnywhere Hosted, the user "Admin" is counted as one user. If you want to assign another user to fulfill the administrative tasks, you can follow the steps below: 1. Log in SourceAnywhere Hosted Server Manager as "Admin". If you forget the password of "Admin", please click here to retrie ...