Category » Connection/Login Problems

There were 4 articles found in this category:

1. The service of SCM Anywhere Standalone cannot be started.
   You may find the Start Service button/menu is grayed out in Dynamsoft SCM Anywhere Standalone Service Configurator. If the issue happens, please try the following things: 1. To start the service via SCM Anywhere Standalone Service Configurator, please run the application as administrator, and th ...
2. Error Message: Invalid ITUserCount
   Symptoms: After you migrate your SourceAnywhere Standalone database to SCM Anywhere Standalone, when you try to start SCM Anywhere Standalone Service, you may get the error message “Invalid ITUserCount”. Cause: The migration tool needs to be updated. Resolution: You can run on th ...
3. I forgot the Admin password. What should I do?
   1. Ask your Database Admin to change the Password field of Admin in the dbo.PUB_User table in SCMAnywhere DB to be D41D8CD98F00B204E9800998ECF8427E. Then you can login as Admin with the blank password. 2. Or you can reinstall the SCM Anywhere Standalone Server. During the installing process, you ...
4. Error connecting to server. TCP error code 10060.
   Symptom: When you connect to your SCM Anywhere Standalone server, you may get the following error dialog: Cause: 1. Your SCM Anywhere Standalone service is not started successfully. 2. SCM Anywhere Standalone Server is blocked by your firewall. Resolution: 1. Please run Dynamsoft SCM Anywhere ...