Knowledge Base

Category » Connection/Login Problems

There were 3 articles found in this category:

1. Error Message: No dispatch server can be connected.
   Symptom: When you connect to SCM Anywhere Hosted Server, the following dialog box may pop up: Cause: 1. The network connection goes down. 2. Port 80/443 is blocked by your PC firewall, router firewall, proxy agent, and etc. 3. SCM Anywhere Hosted Client is blocked by your PC firewall, router ...
2. Error Message: Error connecting to Dynamasoft anywhere hosted.The client IP or MAC is not allowed to connect.
   Symptom: When you attempt to log into SCM Anywhere Hosted, you may get the following error message: " Error connecting to Dynamasoft anywhere hosted.The client IP or MAC is not allowed to connect." Cause: One or more IP and MAC filter rules were added in your web portal. The IP and MAC filter ...
3. Error Message: Account <username> is locked now.
   Symptoms: When you try logging into SCM Anywhere Hosted, you may get the following error message: Cause: Your Administrator set a password policy on unsuccessful login attempts. The unsuccessful login attempts box can be found at "Dynamsoft SCM Anywhere Hosted Client -> Admin Explorer -> ...