Category » System Admin

There were 3 articles found in this category:

1. I forgot the Admin password. What should I do?
   You can ask your Database Admin to change the Password field of Admin in the dbo.ITA_Users table in ITADB to be D41D8CD98F00B204E9800998ECF8427E. Then you can login as Admin with the blank password.
2. How to add a user in Issue Tracking Anywhere Standalone?
   You can follow the steps below to add users in Issue Tracking Anywhere Standalone: 1. Log in Issue Tracking Anywhere as an administrator: http://www.dynamsoft.com/ITAHosted/Login.aspx 2. Go to System Admin -> Users Management, and click the Add button. 3. Input the user info, and then clic ...
3. How to add users in Issue Tracking Anywhere Hosted?
   You can follow the steps below to add users in Issue Tracking Anywhere Hosted: 1. Log in the web portal: https://www.dynamsoft.com/Secure/ITAHosted_Signin.aspx 2. Click Manage Number of Users in the left pane, and then click "here". 3. Input the number of users you want to increase by, and the ...