How to create a default/initial state for an issue type?
You can follow the steps below to set the initial value for State field: 1. Please go to Issue Type Management -> (issue type) -> Workflow Management -> Transition, and add a new transition. 2. In this new transition, set Originating State to empty, Destination State to the value tha ...
I forgot the Admin password. What should I do?
You can ask your Database Admin to change the Password field of Admin in the dbo.ITA_Users table in ITADB to be D41D8CD98F00B204E9800998ECF8427E. Then you can login as Admin with the blank password.
How to register Issue Tracking Anywhere Hosted if I'm already a SourceAnywhere (SCM Anywhere) Hosted user
You can follow the steps below to register an Issue Tracking Anywhere Hosted plan: 1. Log in Hosted web portal, and then click ITA Signup: https://www.dynamsoft.com/Secure/SAWHosted_Signin.aspx 2. Choose the plan you want to sign up in the right pane: 3. Click Sign up after you fill the blanks ...
Does Issue Tracking Anywhere trial have any limited functionalities?
No. Issue Tracking Anywhere trial is a full functional version with 30-day trial period.