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Category » Trouble Shooting For End Usersrss button

There were 5 articles found in this category:

  1. questionWhy can't I download Dynamsoft ActiveX control onto the client machine?
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition ImageCapture Suite ActiveX Edition Note: Recently Microsoft has released an update for Internet explorer that has resulted in the Active X control not being installed correctly. If you ar ...
  2. questionWhy Mozilla Firefox keeps asking me to install after upgrading to 30.0
    After upgrading to Firefox 30.0, you would be asked to install the add-on over and over again even if it has been installed. We have worked out a solution to fix this problem. If you were using our JS files to initiate the control, please feel free to replace your files with following ones. ...
  3. questionError message: The License Number is for trial version. Please use a full version License Number.
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition Dynamic Webcam SDK ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you generate the LPK file using "lpk_tool.exe" or run an application using Dynamsoft ActiveX contro ...
  4. questionHow to use TWACKER to check if my device is TWAIN Compliant?
    Although most of the scanners in the market are TWAIN compliant, scanner model, such as ScanSnap, doesn't support TWAIN. To find out, we can use the tool called TWACKER developed by the TWAIN Working Group for testing data sources like scanners, cameras, etc. Pleae NOTE that TWACKER works on ...
  5. questionHow to install Dynamsoft ActiveX for web application end users?
    This article applies to the following Dynamsoft image acquisition SDKs. We will take Dynamic Web TWAIN as example in the article. It's the same for the other two controls. - Dynamic Web TWAIN (DWT) - ImageCapture Suite (ICS) Before running the scan page on a client machine, please make sure tha ...