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There were 6 articles found in this category:

  1. questionHow to generate a product key
    This page in products: Bind domain Unbind domain v10 or earlier For trial users, please contact support[at]dynamsoft.com to get a new product key, and jump directly to step #III. For paid users, please follow the steps below. Get License Keys For paid customers, you should get an email with ...
  2. questionError message: The License Number is for trial version. Please use a full version License Number.
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition Dynamic Webcam SDK ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you generate the LPK file using "lpk_tool.exe" or run an application using Dynamsoft ActiveX contro ...
  3. questionError message: Your License Number is empty or it's invalid. (v8 or older)
    Symptom: When you generate the LPK file or run an application containing Dynamsoft image acquisition SDK, you may receive the following error message:  Cause: This problem may occur in the following conditions: The error occurs when entering serial number. The error occurs when generating L ...
  4. questionError message: Your trial license has expired
    Symptoms: When you access a web page or run an application containing Dynamsoft image acquisition SDK, you may receive the following message: Cause: The license of the trial version has expired. Resolution: 1. Send an email to Catherine@dynamsoft.com to ask for an extended trial license. ...
  5. questionHow to install "Microsoft Licensed Class Manager 1.0" on my computer?
    Generally, the Microsoft Licensed Class Manager is an ActiveX control that is installed with Internet Explorer. To check if Microsoft Licensed Class Manager is installed in IE, please open the Manage Add-ons box that can be launched from menu Tools -> Manage add-ons. Some IE versions may not ...
  6. question[Troubleshooting] Error Messages About Your License
    This page in versions: 10.x 9.0 to 9.2 8.0 or older Symptom: When you click on the Scan button on your scan page, you may receive one of the following errors about your license: #1. Your License Number is empty or it’s invalid #2. The trial license for Web TWAIN ActiveX has expired #3. The tri ...