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There were 7 articles found in this category:

  1. questionError message: Object doesn't support this property or method
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you access a web page containing Dynamsoft ActiveX control, you may receive the following JavaScript error: Cause: 1. The ActiveX cont ...
  2. questionError message: The License Number is for trial version. Please use a full version License Number.
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition Dynamic Webcam SDK ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you generate the LPK file using "lpk_tool.exe" or run an application using Dynamsoft ActiveX contro ...
  3. questionError message: Your License Number is empty or it's invalid. (v8 or older)
    Symptom: When you generate the LPK file or run an application containing Dynamsoft image acquisition SDK, you may receive the following error message:  Cause: This problem may occur in the following conditions: The error occurs when entering serial number. The error occurs when generating L ...
  4. questionError message: Your trial license has expired
    Symptoms: When you access a web page or run an application containing Dynamsoft image acquisition SDK, you may receive the following message: Cause: The license of the trial version has expired. Resolution: 1. Send an email to Catherine@dynamsoft.com to ask for an extended trial license. ...
  5. questionWhy the session is lost during uploading?
    Symptoms: You may find the session is lost when you try to upload files to your web server using Dynamic Web TWAIN. This issue has been fixed since version 10 Chrome&Firefox Edition. Please don't hesitate to try out the latest version. Edition Comparison>> Cause: 1. You are using an ol ...
  6. question[Troubleshooting] Error Messages About Your License
    This page in versions: 10.x 9.0 to 9.2 8.0 or older Symptom: When you click on the Scan button on your scan page, you may receive one of the following errors about your license: #1. Your License Number is empty or it’s invalid #2. The trial license for Web TWAIN ActiveX has expired #3. The tri ...
  7. questionHow to load vector PDF that was converted from Word?
    For Dynamic .NET TWAIN v6.x and lower versions only, for V7.x+ please refer to http://developer.dynamsoft.com/dnt/kb Sometimes you may encounter following error when trying to load a PDF into the control. Error loading the image. or PDF format error or not supported. Most of the times, these ...