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There were 40 articles found in this category:

  1. questionDynamic Web TWAIN:How to Remotely Install Web TWAIN MSI on End-Users Machines
    If you would like to pre-install Dynamic Web TWAIN on an end-users machine or group of end-users machines please use the following two steps for windows: Contact us at sales@dynamsoft.com and request a copy of the MSI files for the Dynamic Web TWAIN SDK. Please ensure that you attach any rele ...
  2. questionHow to silently install Dynamic Web TWAIN via Command Line
    To silently install Dynamic Web TWAIN via Command Line, you need the at least one of the MSI installers to be installed. Please run the CMD as administrator, and enter the following line of code with the relevant MSI name. C:\Users\{User}\{DWT Path}>msiexec /i WebTwainMSITrialX86.msi /quiet ...
  3. questionHow to generate a product key
    This page in products: Bind domain Unbind domain v10 or earlier For trial users, please contact support[at]dynamsoft.com to get a new product key, and jump directly to step #III. For paid users, please follow the steps below. Get License Keys For paid customers, you should get an email with ...
  4. questionDynamic Web TWAIN - HTTPS is not supported on Safari v7+ on Mac OS X
    Scenario: After installing the Dynamic Web TWAIN (PKG) on your Mac OS X and refreshing your scan page, you are asked to download and install the PKG repeatedly. Cause: You are visiting the scan page via HTTPS. Dynamsoft uses a SSL self-signed certification for HTTPS websites. However, Safari v ...
  5. questionWhy can't I download Dynamsoft ActiveX control onto the client machine?
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition ImageCapture Suite ActiveX Edition Note: Recently Microsoft has released an update for Internet explorer that has resulted in the Active X control not being installed correctly. If you ar ...
  6. questionError message: Object doesn't support this property or method
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you access a web page containing Dynamsoft ActiveX control, you may receive the following JavaScript error: Cause: 1. The ActiveX cont ...
  7. questionWhy is there no entry for DynamicWebTwain Class when I generate the LPK file in LPK tool?
    For Dynamic Web TWAIN version 9 or later, LPK is no longer required. This issue only exists in version 8 or older versions. Symptom: When you intend to generate a LPK file with LPK_tool.exe, you find that Dynamic Web TWAIN is not listed at the LPK control list. Cause: Dynamic Web TWAIN is not ...
  8. questionError message: The License Number is for trial version. Please use a full version License Number.
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ActiveX Edition Dynamic Webcam SDK ActiveX Edition ImageCapture Suite ActiveX Edition Symptoms: When you generate the LPK file using "lpk_tool.exe" or run an application using Dynamsoft ActiveX contro ...
  9. questionHow to distribute Dynamic Web TWAIN application developed in Microsoft Office Access?
    Follow these steps to distribute Dynamic Web TWAIN application developed in Microsoft Office Access. 1. Develop a TWAIN application using Microsoft Office Access. Click here for more information about how to use Dynamic Web TWAIN in Microsoft Office Access. 2. Distribute your application, along ...
  10. questionWhat files do I need to include in the setup package of my program?
    [Deprecated] Generally, you need DynamicWebTwainCtrl.dll in the setup package. For .NET applications, you also need AxInterop.DYNAMICWEBTWAINCTRLLib.dll and Interop.DYNAMICWEBTWAINCTRLLib.dll besides DynamicWebTwainCtrl.dll. Please refer to the related articles to get more information on how to ...
  11. questionWhat can I do if our customers have restricted policies and can not download the ActiveX control?
    Dynamic Web TWAIN can't run on client machines if the customers do not have enough permissions to download the ActiveX control. In that case, please let your customers contact their System Admistrator to verify the following security settings of IE to "Prompt" or "Enabled": 1. Download signed A ...
  12. questionHow to use Dynamic Web TWAIN in Firefox when I visit the scan page for the first time?
    Follow these steps to run Dynamic Web TWAIN Plug-in on a client side machine: Note: These steps are available in Firefox 1, 2 and 3. 1.¬ Open the web page in Firefox. 2.¬ Click Install Missing Plugins in the page. 3.¬ In Plugin Finder Service, click Manual Install. 4.¬ In Opening DynamicWebTwain.x ...
  13. questionHow to use the license
    Note: Since version 9.0, the license verification process is changed and LPK file is no longer needed. If you are using version¬ 8 or older, please refer to 'generate a LPK file'. For version 9.0 and above, below are steps on how to generate a product key with your license(s). You can find L ...
  14. questionHow to deploy Dynamic Web TWAIN ActiveX on web server?
    For version 9.0 or above, please go to here. For version 8.x or older, please check the details below. To deploy Dynamic Web TWAIN ActiveX on web server, you can follow the steps below: 1.¬ In the scan page, insert an <object> tag for the License Manager object before any other <object& ...
  15. questionError message: Your License Number is empty or it's invalid. (v8 or older)
    Symptom: When you generate the LPK file or¬ run an¬ application containing Dynamsoft image acquisition SDK, you may receive the following error message: ¬ Cause: This problem may occur in the following conditions: The error occurs when entering serial number. The error occurs when generating¬ L ...
  16. questionHow to deploy Dynamic Web TWAIN ActiveX 64 bit on web server?
    Since version 6.3, both 32 bit and 64 bit of Dynamic Web TWAIN ActiveX are available. How to enable your scanning web application to support both x86 and x64 IE? ¬ To deploy Dynamic Web TWAIN ActiveX 64 bit on web server, you can follow the steps below: 1.¬ In the scan page, insert an <objec ...
  17. questionTroubleshooting for deploying Dynamic Web TWAIN/Dynamic Webcam SDK
    If you get a red "X" on the scan page, please click here. If you get the error: Your Dynamic Web TWAIN/Dynamic Webcam SDK serial number is invalid, please click here. If you get the error: Your trial license has expired, please click here. If you get the error: The License Number is for tria ...
  18. questionError message: Your trial license has expired
    Symptoms: When you access a web page or run an application containing Dynamsoft image acquisition SDK, you may receive the following message: Cause: The license of the trial version has expired. Resolution: 1. Send an email to Catherine@dynamsoft.com to ask for an extended trial license. ...
  19. questionHTTPPostResponseString: You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.
    This article applies to the following Dynamsoft image acquisition SDKs. Dynamic Web TWAIN ImageCapture Suite Symptom: When you get the error message "HTTP process error" from ErrorString and check HTTPPostResponseString, you might get the following error message: The page cannot be disp ...
  20. questionHow to turn off DEP?
    With DEP on, there may be some problem when using Dynamic Web TWAIN on Windows Vista/7/2008. And you can choose one of the following ways to turn off DEP: Option 1: Run Command Prompt as administrator. In the command prompt, type bcdedit.exe /set {current} nx AlwaysOff and press Enter. You sh ...
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